The people who were seeking permission to temporary use the ‘right of way’ or needed minor road diversions for construction purposes now can apply online for the service. The Roads and Transport Authority (RTA) launched a trial operation of the service on Sunday.
The service gives several facilities which include the diversion of main and subsidiary roads, occupying parts of the right-of-way, protection of utility lines and moving heavy vehicles during prohibited times.
The CEO of Traffic and Roads Agency, RTA, Mohammad Bin Adai stated that “The new system brings about a quantum shift in the quality of services offered to the public and business sector. It enables clients to apply and upload required documents and engineering layouts through RTA’s website. They will no longer require to present papers or visit RTA’s service centers, but can locate the work site on the map 24/7.”
During the review of the application, one can directly communicate with clients to provide certain required items. The system also allows the user to track the progress of the application through notifications received by their mobiles or e-mail.
“The permit is issued online following the completion of the automated payment process. The new system has a geospatial database enabling the positioning of work sites and permitted roads,” she said. Through the online link, the users also can take a look at the roadworks and heavy vehicles.